Weekly Security Check
We perform weekly server checks to make sure everything is running perfectly. We check for hardware related issue, memory issues, malicious processes, rootkits and viruses. The server packages will also be upgraded to ensure that every packages are up-to-date and doesn't have any vulnerabilities. The result of the checks will be uploaded to your xieles account as a PDF document. 24x7 Monitoring
We have internal monitoring system to monitor your servers. The servers are monitored for any service failures every 5 minutes. We guarantee 10 minutes reaction time for service downtime. In most cases, the service failure will be fixed in 10 minutes. Dedicated Admin
8 Hours a day
5 Days a week
End-client Helpdesk and LiveChat Support
The dedicated administrator will provide helpdesk support and livechat support your customers
Instant Messenger Support
You can communicate with you team members using any of the instant messenger available like GTalk, AIM, MSN, XMPP
Unlimited Servers
You can sign up unlimited number of servers. The helpdesk support will be provided for all of them
Proactive Server Monitoring
We have internal monitoring system to monitor your servers. The servers are monitored for any service failures every 5 minutes. We guarantee 10 minutes reaction time for service downtime. In most cases, the service failure will be fixed in 10 minutes
Weekly Security Check And Upgrades
We perform weekly server checks to make sure everything is running perfectly. We check for hardware related issue, memory issues, malicious processes, rootkits and viruses. The server packages will also be upgraded to ensure that every packages are up-to-date and doesn't have any vulnerabilities. The result of the checks will be uploaded to your xieles account as a PDF document.
Complete Server Administration
The dedicated administrator will be performing complete server administration including installation, configuration and troubleshooting
30 Minute Response Time
2 Hour Resolution Time
Highly Qualified And Certified Engineers
7 Day Free Trial
Why Choose Xieles?
- System administrators available to you 24x7.
- Experienced administrators to take on exploited and compromised servers.
- Experts in system hardening to prevent system compromise.
- Experts in web application optimizations to provide faster connections, page loads, and queries.
- Weekly checks on system health and security audits.
- Real-time instant messenger support.
- 30 day money back guarantee.
- 7 day free trial.